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PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description:
Product Designer -focus onIA, nav &
just about creatingvisually appealing products—about shaping experiences that empower and delight ourcustomers. We place the customer at the heart of everything we do, striving to enhance their financial well-being through innovative solutions. As leaders in financial technologies,driven by a shared mission to make a positive impact on people and businesses worldwide. Our collaborative approach brings together diverse talents—from designers and researchers to engineers and product leaders—to craft seamless and impactfulexperiences that resonate with millions of users across the globe.
meaningful and cohesive end-to-end experiences for small businesses and their customers.catering for their needs as a full omni-channel merchant. Guided by our mission to help small businesses succeed in a world of giants,we continuously evolve our platform through simplification, unification, and experimentation. Whether merchants engage with us on their desktop, mobile device, or anywhere in between,dedicated to meeting them where they are and providing solutions that propel their businesses forward.
What You Need to Know About the Role
As a Senior Product Designer within PayPal’s Micro Business organization, you will create meaningful and cohesive end-to-end experiences for small businesses and their customers. Our cross-functional team of designers, researchers, engineers, and productpartner across the PayPal family of companies as one team to deliver impactful and meaningful products for millions of small businesses around the world. You will advocate for both merchants and customer needs while leading project execution in a complex or strategic product domain.
You will be a member of our diverse Global Design Organization where we use our design and research skills to inspire and influence across the company.We believe that different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun along the way.
At PayPal, Product Designers influence teams to make customer-centric decisions across the product development lifecycle. This includes drawing on data and research to inform design concepts and decision making. We start with asking the right questions and end with optimized deliverables that drive valuable outcomes for our customers and business. Our designers are great storytellers, active listeners, technology enthusiasts and experts of their craft.
Your Day to Day
features
Create high-quality interaction design to improve ease of use,discoverabilityand comprehension, while being able to meet requirements, timelines and tell the story of thework
Leverage and extend the use of established design system, style guide,patternsand assets in the creation of UX analysis, solutions, anddeliverables
Actively contribute to the wider UX community,possibly mentoringand developing others,leveragingyour strengths to help othersgrow
Stayup-to-datewith the latest design trends, emerging technologies, and best practices in enterprise-level design. Apply this knowledge to continuously improve our design processes and deliver exceptional user experiences.
Develop a deep understanding of our target segments (businesses and buyers), their pain points and goals. Translate these insights into effective design strategies that align with our overall product vision.
What You Need to Bring
Bachelor's degree with 5-7 years orMaster'sdegree with 4-5 years of experience in design, research, or related fields.Experience across platforms, mobile apps, financial servicesexpertisean advantage.
Portfolio: A portfolioshowcasingyourexpertisein user-centered design, interaction design, and visual design. Highlight your experience with complex, data-richapplicationsand your ability to simplify complex workflows.
Design Tools:Proficiencyin industry-standard design tools such as Figma and Miro. Experience with prototyping tools and design systems is alsorequired.
Collaboration and Communication: Excellent collaboration skills with the ability to work effectively in cross-functional teams. Strong verbal and written communication skills to articulate design decisions and advocate for user-centered design principles.
Analytical Thinking: Strong problem-solving skills and ability to analyze complex problems to create elegant design solutions. Comfortable working with data and conducting user research to inform design decisions.
Business Understanding: Familiarity with small business challenges, enterprise software, and global markets. Understanding the needs and behaviors of small business owners is a plus.
Leadership: Proven experience in leading design initiatives, mentoring junior designers, and driving design excellence within an organization.
Travel Percent:
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.
to learn more about our culture and community.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at.
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
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