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EY EM - Staff 
India, Kerala, Kochi 
175776505

21.07.2024

Assurance – Staff – Experience Management

As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols.

Your key responsibilities

  • Timely updation of resource schedules on scheduling tools (ARMS/Retain)
  • Timely review and resolution of scheduling conflicts.
  • Proactive review of resource availability /resource requirements.
  • Mailbox management and fulfilling the scheduling requests coming through mails in defined TAT.
  • Optimization of resource utilization through effective schedule management.
  • Basic reporting and analysis.

Skills and attributes for success

  • Good verbal and written communication skills.
  • Basic knowledge of MS Excel.
  • Excellent teaming and interpersonal skills.
  • Positive attitude and ability to excel under tight timelines.

To qualify for the role, you must have

  • Graduates with 0-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen in resource management preferred.

Ideally, you’ll also have

  • Basis knowledge on MS – Excel Ms - Office
  • Interest in business and commerciality.

What we look for

  • A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
  • An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
  • Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

What we Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.