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The role of Citi’s Institutional Credit Management (ICM) function is to provide integrated, end-to-end, management ofwholesale credit and counterparty risk within the first line of the bank.
Key Responsibilities
Performs in accordance withIn-Business QAstandards and operating procedures.
Is perceived by its stakeholders as adding value and improving conformance with WCR standards and processes across the first line of defence.
Specific responsibilities of the role include :
Assisting in the development and implementation of procedures, guidance and solutions which form the basis for rigorous, comprehensiveIn-Business QAprocesses.
Establishing performance metrics to contribute to the delivery of a best-in-classIn-Business QAfunction.
Helping manageIn-Business QApolicies, procedures, risk assessment and controls, bringing a systematic, disciplined approach to drive effective QA coverage and standards across the wider WCR IBQA team.
Helping promote knowledge sharing and innovation and thus promulgating best practices across IBQA.
Assisting the periodic assessment ofIn-Business QApractices to support continuous improvement of technology, processes and procedures, reflecting :
Lessons learned from peer reviews of QAR working paper
Analyses of established performance metrics and trend dat
Feedback from IBQA staff and key business stakeholders.
Supporting theIn-Business QAPractice Team in producing reports and analyses and identifying and escalating issues through the accurate, precise and consistent tracking of key performance indicators, across sites, portfolios, and teams.
Supporting the Global Head ofIn-Business QAon specific internal projects and initiatives.
SupportingIn-Business QAVoice of the Employee (VOE) initiatives and Diversity & Inclusion initiatives.
Travel (less than 10%)
Knowledge/Experience:
Demonstrable data gathering and analysis experience, including 3 to 5 years of experience in reporting functions, issue identification, report development and / or quality assurance and quality control.
An understanding of risk management and control frameworks obtained through experience in large financial services organisations.
An understanding of QA policies and procedures.
The ability to help develop and execute change programmes.
A grasp of issues identification, documentation and remediation within the Quality Assurance process.
Proven ability to design and produce complex reports.
Full awareness of control environment culture, including Quality Assurance and Quality Control.
Skills / Competencies:
Strong and evolving interpersonal skills with the ability to build relationships and exert influence with and without direct authority.
Good organisational skills with the ability and willingness to work under pressure and manages time and priorities effectively
Sound written and verbal communication skills with the ability to communicate clearly and concisely to audiences of varying levels of seniority.
Experience in the preparation of presentation material for senior stakeholders.
A willingness and ability to assist colleagues in identifying stretch opportunities to improve individual and team performance and to recognise team members based on performance.
An ambition to coach and mentor Analysts to help develop team strengths and address weaknesses.
The enthusiasm and determination to act as a culture carrier.
Proficient with Microsoft Office Suite (Excel, Word and PowerPoint).
Experience working with a variety of technology solutions in financial services organisations.
Qualifications
A BA / BSc or higher degree in a business, technical or related subject.
Time Type:
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