Amazon Facility Operations Centre Engineer Amazon 

United Kingdom, England, London 

174646213

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Roles, Responsibilities and Requirements:
· Monitors the data centre Amazon facilities infrastructure platform
· Serves as a Point of Contact for internal and external teams
· Assists with the development of communication and escalation protocols designed to improve the team’s performance
· Contributes to outage post mortem analysis
· Ensures records are updated in a timely manner
· Assists with coordination and communication during emergency recovery efforts
· Assists with the development of tools that will enhance the team’s performance
· The ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays).About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
London, GBR

- 2+ years of Electrical or Mechanical Experience
- 1+ years of experience working with Building and/or Electrical Platform Management Systems
- 2+ Years’ Experience in Data Centre Engineering/ Operations

- 3+ years’ experience working in a large-scale data centre and 3+ years’ experience in a NOC (Network Operations Centre) or similar
- Strong verbal and written communication skills and strong Microsoft Office skills (Word, Excel, Access)
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools and ability to follow and complete support procedures, system documentation, and issue tracking entries, root cause analysis and complex problem solving skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).