Markets Operations at Citi has embarked on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process reengineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking.
Role Overview:
What you’ll do
- Manage and track a set of assigned projects, plans, deliverables to required standards and signed off.
- Proactively manage the communication of status, issue, resolution and risks to the Sponsor and key stakeholders on a timely basis.
- Foster and maintain relationships with business and technology stakeholders acting as SME to senior stakeholders and/or other team members.
- Works with stakeholders in multiple channels to ensure requirements are clearly documented, are strategic, and backed by a business case, cost benefit analysis, tangible benefits and associated KPIs.
- Implement best practices and global consistency, simplifying & standardizing processes, controls and flows.
- Support stakeholders across a program lifecycle such as testing and operational readiness planning.
- Facilitate and deliver change to reduce the risk profile.
- Drives adherence to program processes, procedures, methods, and standards for program delivery as defined by Citi PM standards.
What we’ll need from you:
- Significant experience in delivering transformation programs in a fast paced, large global financial services firm, ideally in an operations, risk or technology organization.
- Exceptional Program Management skills; Specialized program management and/or reengineering certifications (six sigma, Agile, Lean, Prince 2 or PMP).
- Strong organization and multi-tasking skills. Flexibility to handle multiple tasks and changing.
- priorities along with a desire to work in a dynamic environment is key.
- Excellent analytical, data management and problem-solving skills and ability to clearly document findings and proposals for solutions using tools such as excel and PowerPoint.
- Excellent verbal, written, and presentation skills. A demonstrated ability to effectively communicate technical and business issues and solutions to multiple levels.
- Exercise independence of judgement/autonomy and can operate with a limited level of direct supervision.
- Bachelor’s/Universitydegree, Master’s degree preferred
Operations - CoreOperations Project Management
Time Type:
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