Citi Group BANAMEX Director Divisional Región Norte Managing - C16 

Mexico, Nuevo León 

172818256

Responsibilities:

• Standardize our product set and processes across all the countries. Focusing on Technology Initiatives and creating common platform, systems and processes across countries to provide more straight through processing and improve our turnaround time the ability to transfer best practices between businesses and simplify User Acceptance Testing (UAT) processes for future enhancements.
• Define and implement the regional Retail products strategy (right customers with the right products bundles) through market / portfolio analysis to current and potential clients, driving a consistent net customer growth and maximizing the productivity, profitability and sustainability of each segment.
• Network Optimization: Flexible mix of distribution formats that work together in an ecosystem to serve customers in their local markets and connect them to the global capabilities that we can provide Develop these systems in our priority urban markets De-emphasize our presence in second tier locations and non-target market cities Maximize our use of perceptual scale strategies to enhance the ecosystem at lower cost that traditional marketing capabilities
• Product Simplification & Global Enablers Develop a distinctive, compelling customer experience enabled by simpler, more flexible and more transparent products Rationalize our existing product lines Consolidation or elimination of some products Develop the product “chassis” construct of a global platform Develop a set of Global Client enablers Product pricing and profitability
• Significantly reduce delivery and running costs across region
• Ensure standardization is maintained over time
• Finalize the Personal Equity Plan (PEP) and proposed release schedule Implement Rainbow Regional Steering Committee to provide central control and oversight of Global Common development and roll out plan.
• Own the Affluent and grow the Emerging Affluent segment
• Create a distinctive value proposition and advantage for the Emerging Affluent Segment
• Define Profit and Loss (P&L) and key metrics for these segments Agree on minimum global standards and drive affluent penetration with client-friendly service processes Increase penetration of the Hight Networth (HNW) segment by enhancing the value proposition and accelerating roll out plans
• Embed control and compliance procedures into every aspect of our relationship management process
• Support Citi’s global Know Your Customer (KYC)/Anti Money Laundering (AML) customer authentication and verification requirements and the global initiative to Implement the Global Branch Manager Training and Certification Program.
• Align resources to most profitable customer segments and markets
• Conduct deep dive analysis and develop Red Zone action for new acquisitions and customer portfolios
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years Global, Regional or multimarket experience is a plus.
• Managerial experience
• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities and ensure resources are properly aligned.
• Proven leadership ability with excellent interpersonal comm

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Posición muy senior.
• Tiene un scope de administración de unos 1,600 personas.
• Estructura, el dirige a unos 10 directores distritales, y cada uno de estos distritales tiene 16 sucursales, con 10 personas cada una.
• Responsable de todos los resultados comerciales, de control, de experiencia al cliente, resultados de todos los productos y segmentos que ocurren en su división.
• Relación muy cercana con las gerencias de producto y de segmento.
• Capacidad de liderazgo y ejecución extraordinaria.
• Entendimiento de los números del banco, de estructura de gasto, de su geografía.
• Entender a su competencia.
• Administrar estrategias y resultados de venta.
• Definición las prioridades, zonas débiles, gestionar el cumplimiento de las metas.
• Desarrollar estrategias para contribuir a los resultados de las sucursales.
• Mucha coordinación con su gente.
• Diseñar campañas y ejecutar planes para la penetración de producto de ventas de servicios financieros.
• Apegarse a políticas, regulaciones, etc.
• Coordinación con la Dirección de venta, con la de Gobierno, Estrategia de sucursales.
• Ver todos los temas de RH, contratación, capacitación, de cada uno de los distritos.
• Muy coordinada con el área de finanzas y operaciones.
• Levantar requerimientos para el funcionamiento de su red.
• Solicitar presupuestos para resolver sus necesidades.
• Preocuparse de franquiciar en su división las mejores prácticas, para promover los resultados comerciales.
• Administrar el scorecard que se le asigna a el y su división completa.
• Entender donde están los riesgos y oportunidades.
• Solicitar cambios a los modelos para obtener mejores resultados.

Time Type:

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