Amazon Senior program manager Contents & App Partner 

Japan 

171539928

Key job responsibilities
Key Responsibilities include:
· Take ownership of our developer facing support processes (content testing, contract management, issue tracking) as well other internal project management processes (key project status, communications cadence, business calendar)
· Be hands on and willing to directly execute our most critical processes which require high judgement and attention to detail
· Be an expert in the use of operating metrics and KPIs; recognize and deliver on opportunities for continuous improvement
· Anticipate bottlenecks, prioritize, provide escalation management, anticipate, and make trade-offs, and balance the business needs
· Communicate issues and status in a concise, accurate, and professional manner and engage project stakeholders· Work closely with our international business teams in Europe and the US, as well as our engineering resources in India

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Business level Japanese and English a must

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field