Boston Scientific Clinical Specialist - Neuromodulation South 

Australia, South Australia, Adelaide 

171343706

Naomi Alexandra Jardine
Aislinn Roche

ABOUT THE ROLE

As the Clinical Specialist, Neuromodulation, you will provide clinical and technical support for a range of Neuromodulation products. This support is required during implants, patient clinics, technical trouble-shooting and other general assistance to the sales team & their customers.

This role is responsible for supporting the South Australia region and reports directly to the Regional Sales Manager – Neuromodulation – South.

WHAT WILL YOU BE RESPONSIBLE FOR?

• Provide superior day-to-day field clinical support, which includes patient interactions of patient education, programming of Boston devices and patient follow up, plus technical/application and education support, site management and coordination.
• Build strong relationships with existing customers to understand their needs as well as identify potential new business opportunities in the assigned state.
• Successfully complete formal neuromodulation training program, apply these skills in the field and maintain high level of technical and market knowledge on an ongoing basis.
• understand and identify your customer needs in your state including practices and policies as well as identifying any competitor activities.
• Participate and provide assistance in relevant tender process.
• Completion of relevant administration including reporting, stock validations and management as well as database management and latitude remote monitoring support.
• Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Complete market analysis and regular reporting as required.
• To be available to support the broader ANZ NEUROMODULATION business on an as-needs basis
• Maintain all company assets, including assigned inventory, in good order and in accordance with BSC audit and process requirements.

Product/Technical Knowledge

• Successfully completes all relevant Neuromodulation training.
• Develop in depth knowledge of Neuromodulation devices and treatment applications.
• Proactively keeps up to date with technical knowledge in Neuromodulation and procedures.

Relationship Building

• Builds and maintains effective networks that add value in achieving work related goals.
• Skilled in building rapport with a wide variety of individuals.
• Understands the balance between taking time to build rapport and achieving objectives set.
• Works effectively and collaboratively within the team environment.

Organisation & Reporting

• Maintains well organised materials, files, system, and reports.
• Plans and prioritises territory activity.
• Makes sure all parts of a job are completed in full, within deadlines, including follow up plans and paperwork.

Results Focused

• Has a results-oriented mindset.
• Measures his/her own performance and seeks feedback for self-development.
• Demonstrates resilience and has a strong sense of urgency.
• Recognises and acts on opportunities.
• Maintains a flexible approach to meet goals.

Experience

• Previous clinical case experience within an operative environment desired.
• Strong technical and clinical skills.
• Proven experience in building and maintaining customer relationships.
• Proven ability to absorb complex technical information and apply this knowledge in the field.

SKILLS AND QUALIFICATIONS

• Previous clinical case experience within Neuromodulation is preferred.
• Strong technical and clinical skills is preferred.
• Proven experience in building and maintaining customer relationships.
• Proven ability to absorb complex technical information and apply this knowledge in the field.
• Excellent written & verbal communication.
• Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines.
• Ability to travel locally, interstate and internationally.