JPMorgan Manager Software Engineering SRE 

United States, Delaware, Wilmington 

171192412

Job responsibilities

• Proactively contributes to knowledge-sharing across the JPMorgan Chase technology community
• Demonstrates personal and professional resilience while navigating difficult situations with composure and tact
• Champions site reliability culture and practices and influences the adoption of a site reliability customer-centric mindset
• Educates Product Owners, Dev Leads, and Developers on service level objectives, service level indicators, and error budget policies
• Leads your application or platform stakeholders in establishing reasonable service level objectives and error budgets with your customers
• Manages the day-to-day activities of your team and escalate issues to necessary stakeholders in a timely fashion
• Engages team members using relevant listening strategies and questioning techniques to help identify solutions and influence action plans
• Promotes safety, fairness, respect, and trust across the firm and within your team
• Shares relevant technical knowledge to projects of moderate complexity

Required qualifications, capabilities, and skills

• Formal training or certification on Software Engineering or Site Reliability Engineering concepts and 5+ years applied experience.
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
• Demonstrated ability to drive the adoption of site reliability culture and practices within a team
• Experience in leading small teams of technologists and managing projects
• Ability to lead a small team to look for roadblocks, run tests, and solve related problems
• Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
• Proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with troubleshooting common networking technologies and issues
• Experience in public cloud, preferably AWS (EKS, EMR, S3, SQS , Athena, RDS)

Preferred qualifications, capabilities, and skills

• Ability to code and demonstrate data fluency