Amazon Support Technician UAE National Ops Tech 

United Arab Emirates, Dubai 

169917690

You will be a key part of a multinational diverse team, thrive in delivering high-quality results and always be on the lookout for improvements.· Day 1 opportunity – You will be joining a team that is responsible to what happens after the customer clicks “buy”.
· Opportunities for growth - You will have the opportunity to influence and shape the direction of our services.
· You will be part of exciting projects with the opportunity to focus and develop expertise in areas of your interest.
What we are looking for:
The extent of your responsibilities will include but not be limited to:· Health & Safety: ownership and accountability, ensuring that work is carried out to a high standard and complies with all Amazon policies and guidelines.
· Installation, maintenance and support of IT equipment
· Asset and inventory management.
· Liaise with third-party vendors and suppliers to ensure efficient asset management.
· Liaise with contractors or external suppliers and clearly communicate technical issues and Amazon standards.
· Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance.
· Providing technical support/input to site and team projects and initiatives.
· Conducting end user equipment trials and testing.
· Providing assistance to senior engineers as required
Working in shifts and supporting occasional changes in working hours.

• 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
• Experience troubleshooting integrated and interdependent computer systems
• Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals

• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
• Experience in a dynamic environment with a high degree of customer service