Amazon Data Center Technical - Mid level experience Shifts 

Israel, Tel Aviv District 

166238929

Key job responsibilitiesResponsibilities:
- Work and meet SLA’s against assigned trouble tickets via a directed workflow
- First line touch point for hardware troubleshooting and technical issues
- Perform regular server hardware repairs (drives, motherboards etc)
- Carry out routine network, server hardware and OS related repairs- Engage with Smart Hands in EU Regional POPs
- Adhere to security and safety best practices in the data center
- Participate in Data Center power & cooling events- Identify and help create documentation for use globally
- Identify and help create process improvements relevant to the data center environment
- Perform server upgrades, rebuilds, scheduled works as required
- Interact with third party vendors & contractors
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- Able to lift/move up to 20kg equipment on a daily basis

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience working in a colocation data center facility
- 1+ years of Linux operating systems experience
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
- Formal certifications such as MSCA , CCNA or others.