What You Will Do
- Develop and manage Driver relationships through outbound trigger-based calling
- Take ownership of managing multiple driver accounts
- Provide customised coaching and recommendations to your driver partners
- Deliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc.
- Act as a voice of the customer capturing insights at every opportunity
What You Will Need
- Proficiency in English is required!
- Sales and account management experience in a contact centre environment.
- You have at least 6 month experience in sales and retention.
- Sales or Account Management experience
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .