Job Responsibilities:
- Coordinate and execute records management projects, including initiatives for ARM applications, shared drives, SharePoint, and Know your Records (KYR) programs.
- Develop and implement sustainable processes to remediate records and manage data retention and destruction.
- Build expertise in firm-wide records management requirements, tools, and record types.
- Design metrics, reports, and presentations to communicate project status and control effectiveness.
- Maintain strong relationships with key stakeholders and serve as a point of escalation for issue resolution.
- Monitor and assess records management risks and key indicators.
- Facilitate the rollout and improvement of governance processes and provide CDO oversight across CCB.
- Collaborate with Controls Management and business partners to ensure a robust control environment.
Required Qualifications, Capabilities, and Skills
- Background in either Data Management, Data Governance, or a control function
- Minimum of 5 years' experience managing multi-year, complex programs with diverse, matrixed teams
- Background in Records Management, including familiarity with legal and regulatory requirements throughout the data lifecycle
- Excellent written and verbal communication skills with ability to tailor messages for different audiences
- Strong organizational and prioritization skills, demonstrating flexibility in a rapidly changing environment
- Proven ability to build partnerships and work collaboratively across teams
- Strategic problem-solver with excellent analytical skills and attention to detail
- Proficient with MS Office (Excel, Word, PowerPoint)
- Proven experience with documenting processes flows and governance procedures
Preferred Qualifications, Capabilities, and Skills:
- Advanced Degree in Data Governance, Information Management, or a related field