Amazon Data Center Engineering Operations Chief Engineer DCEO 

Italy, Lombardy, Milan 

162253846

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our
customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The CE directs, trains and supports EOTs in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.The role will be based in the Greater Milan area, however flexibility is required to travel to other locations within the EMEA region if required.
Key job responsibilities
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
- Operate independently with limited direct management
- Assist in the design and build out of new facilities
- Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
- Perform root cause analysis of equipment failures
- Troubleshoot and report of facility and data sever-level events within internal SLA- Provide training and guidance to Engineering Operations Technicians and assisting in recruiting efforts for the same- Utilize internal Change Management Systems to manage building workflows
- MV/LV Isolation to facilitate MV maintenance
- Provide metric availability reporting on a weekly basisCompetencies:- Ability to solve problems at their root, stepping back to understand the broader context.
- Aptitude for troubleshooting and problem solving.
- Ability to maintain SLAs through the implementation of proactive issue detection and immediate response.
- Proven experience of reading SLDs and control schematics.
- Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system.
- Shows good judgment and instincts in decision making.
- Ability to prioritize in complex, fast-paced environment.
Physical Requirements:
· Work at heights and from ladders.
· Perform physical tasks
· Work in a noisy environment with ear protection
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

· Bachelor’s degree in Electrical / Mechanical Engineering or equivalent depending on where you received your qualification
· Have a strong working knowledge and experience of the purpose and infrastructure of a Data Center (in-depth knowledge of UPS, backup generator systems and generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls)
· Full EU driving license and advanced level of English

· Experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities;
· Project Management experience