Primary Responsibilities:
- Continuous delivery and configuration management of the Ariba Cloud products using variety of deployment tools.
- Effectively and quickly respond to deployment requests and provide overall technical support for the Ariba product suite.
- Work closely with subject matter experts within various Engineering teams.
Ensure user tickets and change requests are handled according to pre-defined SLA's for response time, updates, and closure. - Develop and automate manual tasks to improve day-to-day activities and scalability of time-consuming operations.
- Manage complex deployment projects – such as setting up new sites, provide guidance and recommendations to technical teams, and clearly communicate progress and issues encountered to management teams.
- Document standard operating procedures to effectively utilize ITIL best practices.
- Experience with Application monitoring and Real user monitoring tools like Datadog, Dynatrace, Splunk.
- Experience in provisioning and managing Public cloud Environment, preferably GCP, AWS
- Experience in Cloud provisioning tools, preferably Terraform.
- Experience in CI/CD and DevOps tools like Jenkins, Artifactory, Docker, Vault.
- Basic knowledge in Kubernetes.
- Basic knowledge of Hana database administration.
- Should have prior experience working within a public cloud environment while also helping to hire additional members in order to grow the team.
Minimum Qualifications:
- BE/BTech/ME/MTech degree or equivalent experience.
- Experience - 6 to 10 years
- Experience working in a 24 x 7 enterprise environment.
- Experience in provisioning and managing Public cloud Environment, preferably GCP.
- Experience in Cloud provisioning tools, preferably Terraform.
- Experience in CI/CD and DevOps tools like Jenkins, Artifactory, Docker, Vault
Triage and support system applications including but not limited to Apache, DNS, Sendmail, SSH, TCP/IP, NFS and common Internet protocols. - Excellent knowledge of operating system internals, file system structures and machine architectures in a Linux operating environment.
- Basic knowledge of Hana database administration.
- Ability to write and maintain Perl/Python and Shell scripts to automate processes and enhance productivity.
- Experienced working in a dynamic, fast-paced environment with well-developed practices and procedures.
- Must be reliable and dependable with ability to multi-task across various functions.
Job Segment:Cloud, ERP, DBA, Change Management, Database, Technology, Management