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Palo Alto Systems Engineering Manager 
South Korea, Seoul 
16134689

12.08.2024
Description

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Recruit and hire new systems engineers into the territory, hiring the best talent in the industry

  • Responsible to train, mentor, and review employees on your team, keeping them engaged and successful in their careers

  • Support field systems engineer team in complex evaluations, problem-solving and challenging customer environments

  • Define and create an updated system engineering training curriculum

  • Develop relationships with channel partners and their technical teams to ensure colleagues are appropriately trained and can support our installations

  • Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process

  • Act as a floating systems engineer and fill in for existing team members if there is a resource conflict or vacation coverage challenge

  • Act as an escalation point for pre-sales and post-sales technical issues that arise

  • Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business

  • Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO

  • Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to plan for

  • Discuss competitor products in the marketplace and positions ours as the best alternative

  • Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers

  • Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities

  • Ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or our lab facilities

  • Provide advanced 'Partner SE' training for updates in our product suite

  • Maintain a general understanding of competitor selling strategies

Your Experience

  • Experience as a pre-sales System Engineer Manager

  • Has the management experience in the region

  • Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products

  • Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base

  • Strong communication (written and verbal) and presentation skills

  • Quota driven attitude focused on client's best solution by being a trusted advisor

All your information will be kept confidential according to EEO guidelines.