PayPal Manager Italian SMB Outbound Sales 

Ireland, Dublin 

161160475

This job is a sophisticated thought partner who uses specialized expertise to identify issues and recommend best practices. This role leads functional projects and programs, contributing to business or process improvements within the function.

Essential Responsibilities:

• Lead functional projects and programs that drive business or process improvements.
• Identify issues and recommend best practices based on specialized expertise.
• Partner with cross-functional teams to analyze business trends and implement solutions.
• Contribute to the development and execution of strategic initiatives within the sales function.
• Monitor and evaluate the effectiveness of sales processes and make recommendations for enhancements.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

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• Collaborate with market leadership to build the local strategy and ensure his/her team is aligned and committed.
• As a leader within SMB Sales in PayPal, you will share best practices across all regions & functions.
• Ensure compliance with all internal procedures. Drive value for our members and minimize risk while maximizing continuity of service.
• Drive revenue growth of PayPal products and solutions by meeting or exceeding new sales goals on a monthly and annual basis.
• Manage and enhance performance criteria, assessment tools, and escalation processes across these markets.
• Identify opportunities for future growth and scale to capitalize on the total potential market opportunity.

• Leadership & Strategy: Develop and execute a comprehensive sales strategy to maximize lead conversion, accelerate revenue growth, and enhance customer satisfaction.
• Team Management: Lead, mentor, and develop a team of sales managers and representatives, fostering a high-performance culture that drives results.
• Sales Execution: Optimize lead handling processes to improve efficiency and conversion rates while ensuring a seamless merchant experience.
• Cross-Functional Collaboration: work closely with marketing, customer success, product, and data analytics teams to refine lead generation, qualification, and nurturing strategies.
• Performance Management: utilize data-driven insights and sales metrics (e.g., conversion rates, average deal size, and pipeline velocity) to measure success and implement continuous improvements.
• Process Optimization: leverage automation, CRM tools, and AI-driven insights to enhance sales effectiveness and reduce lead-to-live time.
• Stakeholder Engagement: communicate sales performance, opportunities, and challenges to senior leadership, aligning with overall business objectives.
• Forecasting: provide data-driven forecasts to senior leadership based on historical trends, pipeline engagement, and market insights to support strategic planning and decision-making.

• Fluent English and Italian is required for the role.
• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• 8+ years of experience in sales as a rep and as a team leader, with a strong track record in outbound sales or inside sales.
• Proven experience in managing and scaling high-performing sales teams in a fast-paced, data-driven environment.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Exceptional communication and stakeholder management skills.
• Experience in fintech, payments, or e-commerce, together with Italian market knowledge are a plus
• Proficiency in CRM tools (e.g., Salesforce) and sales enablement technologies (es: Gong Engage)
• Analytical capabilities together with the ability to deduce relevant synthesis and identify impacting actions

Our Benefits:

Any general requests for consideration of your skills, please