Your responsibilities include:
- Support to establish a process for an SAP Community presence to engage and collect feedback with our Partners and Customers by
- Supporting identification of indirect customer feedback as well as intake of direct requests during the delivery phase and translation into corporate actions at SAP
- Working together with involved teams to streamline feedback especially regarding handling of complaints
- Support the set-up of a Sovereign Program Experience Governance Model to ensure that SAP as a company speaks with one voice regarding Sovereign Cloud, by:
- Supporting the E2E execution plan to link the sovereign cloud messaging to all relevant SAP corporate and product related messaging incl. key assets like L0, L1 decks etc.
- Closely connect within SS&D and with key stakeholder groups to ensure content remains accurate and relevant
- Evaluate and process internal requests to transport SAP’s Sovereign Cloud strategy to any external audience
- Support consolidating reports on Sovereign Program Governance for the Global Head of SS&D and Head of Sovereign Alliances
- Collaborate with cross functional teams (infrastructure operations, sales, regulatory affairs, marketing and operations) to ensure seamless integration and the on-time delivery of key milestones
YOUR PROFILE
- Bachelor’s degree in business administration or equivalent
- 3+ years of professional experience thereof ideally in the security field, working experience in a regulated industry is a plus
- Experience in project management
- Understanding of cloud technologies particularly IaaS, PaaS and SaaS models
- Knowledge of the special requirements of the regulated industries and Public Sector for which Sovereign Cloud is relevant
- Holistic thinker with a highly collaborative attitude
- Strong methodological, conceptual and analytical skills
- Excellent communication and liaison skills
- A team player with ability to effectively engage with different cultures and people at different organizational levels
- Excellent German and English language skills, other languages are a plus
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