Nokia FM Specialist - Cloud Infra Openshift 

India 

157565605

Managed Services (MSE) is responsible for keeping the network running and proposing / conducting network upgrades based on business requirements. Covers technical managing and operating of agreed components of IT and telecommunications services provided to end users of Nokia customers, within contracts agreed with those customers.

•  Hands-on Experience in providing technical support for complex Core nodes(Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user.
•  Technical Operations support for Customer Team.
•  Manages technical escalations for technical requests, emergency cases and outages internally and towards customer.
•  Support customer’s network performance and evolution.
•  Manages network SW and HW configuration information.
•  Acts as the prime technical interface towards customer, subcontractors and 3rd party suppliers as well as internally towards several organizations.
•  Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability.
•  Monitors and reports customer’s life network performance and acts to ensure network’s availability including e.g. customer SLA fulfilment
•  Support and perform competence development of local technical teams.
•  Ensure multiple network Element are connected and all functions are working well.
•  Handling Critical and Emergency network incidents with stakeholders/Care.

Individual Contributor: Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. Managerial/Supervisory: May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Acts with independence and discretion in routine matters. Makes decisions that affect own work.Performs routine activites to meet departmental/project objectives. Requires moderate supervision. Applies commonly recognised concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas. Demonstrates adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations.Works to influence others to accept job functions view/practices and agree/accept new concepts, practices, and approaches. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues. Has cross-cultural knowledge and global mindsetTypically 3-5 years directly related experience to below:

•  Must have very strong exposure using ansible automation in replacing the different components of Openshift like ECTD MASTER APP, INFRA ,Cluster.
•  Must have worked in container-based technologies like doker, kubernetics and openshift. Point team player on openshift for creating new projects, services for load balancing and adding them to routes to be accessible from outside, troubleshooting pods through ssh and logs, modification of build configs, templates image streams, etc.
•  The deployment model uses atlasian development repository tools, Jenkins as the build engine, while execution deployments to container orchestration tools ranged over time from openshift on EC2, AWS.
•  Enterprise container services, and today using AWSfaregate. implemented micro services framework with spring boot , NODE.js and openshift containerization platform (OCP)

•  Must have knowledge of Core related KPI counters and analysis.
•  Need to perform diagnostic, alarming, and debugging procedures for standard operation process.
•  Have to resolve Packet core customer complaints through the ticketing system and provide a resolution within agreed SLAs based on severity.
•  Design and implement scalable enterprise monitoring systems by applying continuous integration/delivery concepts. Perform maintenance and troubleshooting of our enterprise redhat openshift systems. Work to continuously improve speed efficiency and scalability of openshift systems.
•  Deploying, managing and operation scalable, highly available, secure, and fault tolerant systems on openshift, Kubernetes, EKS and AKS for customers.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark