Red hat Senior Technical Writer RHEL AI Waterford hybrid 

Ireland 

157299012

What you will do

• Work closely with content strategists, documentation program managers, engineering project teams, support teams, and other stakeholders to create and maintain high-quality documentation

• Effectively manage and deliver documentation aligned to business priorities

• Provide feedback to other technical writers to improve the quality and consistency of our content

• Work with quality engineering (QE) and development to improve the accuracy of your documentation

• Engage and collaborate with feedback programs to address content gaps, and promote continuous improvement of the documentation experience

• Contribute to the achievement of team and functional goals through completion of tasks and enhancement of processes

• Learn to use our internal documentation toolchain, including the publishing platform and issue tracking tools

• Keep up to date on changes to our offerings, use cases, support issues, and business strategy

• Devote time to research and increase your understanding of your project area, including related trends and topics in artificial intelligence (AI), machine learning (ML), and machine learning operations (MLOps)

What you will bring

• Experience with the software development lifecycle, including an understanding of the customer lifecycle and knowledge of different content development and publishing methodologies, tools, and defect-tracking systems

• Familiarity with structured, topic-based authoring and information architecture; experience with DITA is a big plus

• Ability to collaborate in a global team environment, proactively engage subject-matter experts, and follow through on commitments

• Experience with version-control systems and Git

• Demonstrated experience with Agile and rapid project iteration

• Experience working with diverse sets of stakeholders to solve complex problems

• Ability to inspire others irrespective of their job title

• Demonstrated success adapting to change in a dynamic environment and taking accountability for project prioritization, execution, and completion

• Experience writing for an application platform developer audience

• Familiarity with AI, ML, and MLOps concepts and technologies