המקום בו המומחים והחברות הטובות ביותר נפגשים
What you'll be doing:
Work with software developers, program managers, and customers to investigate reported issues, assist in root cause determination, and verify reported defects are fixed.
Replicate Customer / End user reported issues.
Candidate will be working on the latest NVIDIA products and technologies and provide software technical support to our customers and partners.
Focus will be to analyze and reproduce issues reported by OEMs customers and partners.
Additional responsibilities include testing NVIDIA products on customer specific platforms to ensure compatibility and provide timely communication to cross-functional groups.
You will help triage, isolate, and resolve reported problems. Develop and implement software tools that improves productivity.
What we need to see:
Bachelor’s in Computer Science, Electronics, Software Engineering, or equivalent experience.
4+ years’ experience with 2+ years customer support or software -hardware testing experience required.
Experience troubleshooting and resolving hardware or software issues a must.
Deep understanding of the Windows OS and PC architecture.
Must have extensive experience building, configuring, and troubleshooting desktop or laptop systems.
Experience with debugging tools, memory dump analysis and remote debug.
Strong analytical & problem-solving skills, excellent interpersonal skills and should be able to handle multiple projects independently.
Good written and verbal communication skills are essential.
The candidate should be willing to work flexible hours.
Ways to stand out from the crowd:
Familiarity working with NVIDIA GPU hardware a strong plus as well as prior experience in PC Game Testing will be an added advantage.
Scripting experience in Python / PowerShell.
משרות נוספות שיכולות לעניין אותך