SAP SAP Technical Quality Manager f/m/d 

Austria, Vienna, Vienna 

154063848

EXPECTATIONS AND TASKS

• Understand the customer's solution landscape, business processes, and initiatives

• Provide transparency about your customers' status overall and maintain the project status information for the customer whom you are working on

• Identify areas of risk or for improvement overall

• Support development of transformation and innovation roadmaps including future target architecture

• Create detailed engagement and service plans and drive their execution

• Being able to communicate with the development and Mission Control Center

• Prequalification of issues & problems and raise issues

• Support customer after going live

• Defines content and schedule of quality gates in cooperation with the project manager

• Responsible for quality assurance in the quality gates

• Ensures overall completeness of migration approach, (all work areas are reflected in the project plan)

• Coordinate involvement of SAP Support resources onsite and in the back office

• Identify top issues, define according action plan and drive the resolution process

• Acquire the role of a trusted SAP advisor inside the customer organization

• Report to management and executive level

• Be always aligned and updated with the SAP Strategy.

• Be always curious and updated with new SAP solutions.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Bachelor’s in computer science, Science, Mathematics, Engineering or similar

• Good customer management skills

• Proven ability to work with customers on project level

• Ability to communicate on Customer’s C-level

• Preferred: SAP business process & technology skills

• Preferred: Project management experience

• Mandatory: fluent in German and English language

The salary, exceeding the collective agreement, starts at a gross amount of €58,990.00 (excluding bonus) and varies according to individual qualifications and work experience.

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