Your responsibilities will include:
- Assess and identify training needs and gaps and provide coaching and development for direct reports. Conducts final assessment for certification of new clinical specialists.
- Resolves scheduling conflicts that require resources outside the region/area. Provides clinical support and education to local Clinical Specialists as needed by supporting clinical procedures, basic troubleshooting, etc.…
- Launching new technologies and increasing efficiencies of current customers by monitoring and improving utilization and outcomes.
- Collaborates with Regional Managers to ensure clinical team goals, objectives and support are aligned with the regional sales strategy.
- Communicates regularly with direct reports, Regionals Managers, Territory Managers, peers, and Area Vice Presidents regarding clinical activities and changes in the marketplace. Fosters collaboration and best practice sharing at a national level.
- Oversee travel expenses for clinical team members including the timely review and approval of expense reports.
- Responsible for carrying out company policies with sincerity and integrity. Ensures clinical team compliance with company policies, procedures, and administrative responsibilities.
- Responds to customer needs related to products and services by developing creative and feasible solutions or collaborating with other related personnel (e.g., Regional Managers, Territory Managers, Marketing, Technical Support, etc.) to develop optimal solutions.
- Provides ongoing training and development of clinical team members and facilitates and manages company-sponsored training and events.
- Performs progressive reviews during regular field visits and formally during corporate mid-year and annual performance review process.
- Assures that appropriate resources (personnel, tools, etc.) are maintained to assure Quality System compliance and adherence to the BSC Quality Policy.
- Establishes and promotes a work environment that supports the Quality Policy and Quality System.
- May lead a group or team of employees in the achievement of organizational goals. Guide, coach, direct, and develop direct reports, and if applicable, drive those practices throughout their organization.
- Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
- May direct and control the activities and budget of one or more functional areas, divisions, product groups, projects/programs and/or operations.
- Monitor and ensure compliance with company policies and procedures (e.g., federal/country, and regulatory requirements).
What we're looking for in you:Required Qualifications:
- Bachelor’s degree plus 7-9 years of related work experience or an equivalent combination of education and work experience.
- Clinical certification and demonstrated aptitude in Watchman or Access Solutions therapy knowledge for implants and device support.
- Strong business acumen and strategic critical thinking skills.
- Ability to interact effectively with internal and external customers (including all BSC divisions).
Preferred Qualifications:
- Knowledge of local customer base preferred.
- Demonstrated leadership/credibility within local team.
- Ability to manage conflict effectively and effect change.
- Strong oral and written communication skills.
- Strong project management experience.
- Must be energetic, organized, determined and goal-oriented.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.