Netflix Payroll Supervisor 

Philippines, Manila 

148465385

The Role

Responsibilities:

Netflix Culture Ambassador

• Be a Netflix Culture Ambassador for the team and Manage cultural updates and discussions with the team

Team Management and Development

• Focus on talent development, team building, and training
• Develop team members through coaching and feedback
• Be the first point of contact for daily guidance on process queries/clarifications
• Conduct daily huddles & 1-1 with the team
• Evaluate team performance and set goals for the team using KPIs/SLAs
• Manage staff leaves, coverage, and overtime, along with training, and performance evaluations

Operational Oversight

• Oversee operations for the countries managed by the team members
• Monitor Payroll processing SLAs and conduct analysis for tickets that exceed SLA thresholds
• Prepare metrics and review them with Regional leaders
• Manage Payroll operations procedures and ensure compliance with Payroll & SOX Controls

Reporting and Compliance

• Ensure compliance with internal controls and financial deadlines
• Assist with internal/external audit reviews and ensure compliance with SOX guidelines
• Support the team in monthly Payroll close activities

Strategic Initiatives

• Identify opportunities for process improvement, standardization,
• Discuss with leadership the appropriate policies, procedures, and internal controls
• Assist with special projects, including system upgrades and standardizing SOPs
• Regional Leader’s Support & Liaison

Skills Required:

• Experienced people manager at a global company
• Demonstrates ability to manage a multi-faceted dynamic, and talented team in a fast-paced environment
• Understanding of U.S. and International GAAP Accounting Principles
• Customer-oriented person who focuses on best-in-class communication and, attention to detail, and conflict resolution
• Excellent written and verbal communication skills
• Proficient in Excel, Google Suite, and ERP systems (Workday experience a plus)
• Experience using ticketing tools like Zendesk is a plus
• A forward-looking thinker who can articulate the need for and implement process improvements
• Understanding of SOX compliance rules and guidelines
• Fluent in English, proficient in other languages is a plus

Education and Experience:

• Accounting or Payroll background
• 8+ years of relevant experience
• 3+ years of People Management experience
• Degree in a relevant field of study