Assist in the development and launch of new credit card products, features, and capabilities including product/feature design and go-to-market strategy, and participate in technology development and launch activities. Drive client value propositions, positioning, channel strategies, and ongoing competitive differentiation.
Maintain a deep understanding of the customer needs and identified pain points across key credit card portfolios, loyalty/benefit programs, and core segments.
Assist in maintaining strategic product roadmaps, product development, program launches, and program marketing to gain maximum benefit from each product, as well as survey and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
10+ years of relevant experience
Deep understanding of design thinking methodologies with experience in new product development (strategy & execution)
Strong leadership and organization skills with the ability to manage multiple projects and initiatives simultaneously
Ability to develop strategies, gather resources, and inspire a diverse set of individuals
Experience operating in a global and matrixed environment including managing cross functional areas (e.g. product management, finance, risk, decision management, research, marketing, technology, digital, and operations)
Consistently demonstrates clear and concise written and verbal communication with strong PowerPoint and Excel skills
Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles
Strong quantitative abilities and understanding of P&L dynamics
In-depth knowledge of industry and competitor products/services
Education:
Bachelor’s degree/University degree or equivalent experience
Product Management and DevelopmentFull timeWilmington Delaware United States$144,480.00 - $216,720.00