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Cognyte Operations Project Manager 
Cyprus, South Cyprus, Limassol 
146956172

19.12.2024

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…

Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.

The

As a Cognyter you will:

  • Lead and execute cross-functional operations projects to deliver on-time, coordinating internal & external stakeholders, like Operations, R&D, Deployment and Support.
  • Develop and implement project delivery plan, ensuring alignment with supply chain teams, including production, procurement, inventory management, and logistics optimization.
  • Analyze project lifecycle data & metrics to identify bottlenecks and opportunities for process improvements.
  • Coordinate with internal stakeholders across Purchasing, Production, Planning, Logistics, and Inventory teams to ensure project success and operational continuity.
  • Monitor KPIs related to project delivery timeline, such as order accuracy, lead times, and cost-effectiveness, and report on progress to operations management.
  • Manage the end-to-end RMA (Return Merchandise Authorization) process from Operational perspective, ensuring timely and efficient resolution of product returns and replacements.
  • Maintain accurate records of returned products, warranty claims, and related supply chain costs.
  • Analyze RMA trends to improve product quality and reduce future returns, aligning findings with supply chain strategies.

For that mission you’ll need:

  • Bachelor’s degree in Engineering, Business, or a Quantitative field.
  • Minimum 3 years of experience in supply chain operations, project management, or related roles.
  • Proven experience in managing RMAs, customer returns, or customer order data is highly desirable.
  • Proficiency in ERP / CRM systems and Data tools
  • Strong analytical skills with expertise in data visualization and advanced Excel functions.
  • Understanding of customer order & project lifecycle, operational management.
  • Strong project management skills with the ability to handle multiple priorities & customer projects.
  • Excellent problem-solving and analytical capabilities to drive operational efficiencies.
  • Exceptional communication and stakeholder management skills.
  • Customer-focused mindset and commitment to delivering operational excellence.

Apply now.