Qualcomm Problem Change Management Engineer - Qualcomm Timisoara 

Romania, Timișoara 

14638564

Arriver System Software S.R.L.

Job Area:

Engineering Group, Engineering Group > Software Engineering

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

As a Qualcomm Problem and Change Management Engineer, you will play a vital role in enabling a seamless handling of problem reports and change requests.

Along with your team, you will enable the timely and compliant fulfillment of customer requirements. Your tasks include:

• Defining and refining project strategy documentation (such as change management plan, problem management plan).

• Contributing towards the definition of project specific processes while ensuring compliance to the overarching process frameworks.

• Definition and Implementation of KPIs for issue handling.

• Developing python scripts to automate process steps in JIRA.

• Supporting the setup of exchange specifications between different issue management systems.

• Setting up and maintaining JIRA dashboards in the scope of Problem and Change management.

Minimum Qualifications

• Bachelor's degree in Engineering, Computer Science, Informatics or equivalent.

• Minimum of 2+ years of relevant work experience.

• Experience with SW CM tools such as Jira, Python, codebeamer and git.

Preferred Qualifications

• Masters degree in Engineering, Computer Science, Informatics or equivalent.

• 3+years of relevant work experience in System / Software Development.

• Experience in developing processes.

What you will bring:

• Understanding of problem and change management processes.

• Experience with the configurations of issue tracking systems like JIRA or codebeamer.

• Basic understanding of the ASPICE and the ISO26262 standards.

• Very good networking skills, self-organization and a proactive attitude.

• Meeting moderation skills, ability to deal with multiple interfaces and adapt method of communication to get your point across.

• Good problem-solving skills and ability to work independently with little direction.

• Good presentation and English language skills.

Level of Responsibility:

• Change and Problem Management across projects.

• Decision-making skills are necessary since your work products will have a direct impact into the way of work of multiple development teams.

What's on Offer:

Apart from working in an open, relaxed and collaborative space, you will enjoy:

• Salary, stock and performance related bonus

• Maternity/Paternity Leave

• Employee stock purchase scheme

• Employee health club reimbursement

• Employee Assistance Program – counselling, eg. legal & heath advice

• Education Assistance

• Relocation support (if needed)

• Life, Medical, Income and Travel Insurance

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.