Amazon Manager III Programmer/Analyst ShipTech / Labeling 

India, Telangana, Hyderabad 

146170597

Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include managing team which will be responsible for troubleshooting, diagnosing and fixing production issues, developing monitoring solutions, performing software maintenance and carrier configurations and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.Key job responsibilities
1. Work with SDE, program teams, carriers, carrier POCs and deliver on planned programs
2. Own and simplify processes for deploying configurations
3. Drive operational excellence by handling tickets, identifying automation opportunities
4. Manage a team of 6 to 10 PA engineers

1. Managing teams for 3+ years, building and managing high performance software teams
2. Programming experience in any of the high level languages, deep understanding of object-oriented design
3. Bachelor's degree in computer science or a related field
4. Solid expertise in data structures and algorithms
5. Strong problem solving and analytical abilities
6. Strong verbal and written communication skills and an ability to work in a team environment

1. Experience working with multiple stakeholders and managing deliverables at once
2. Experience working AWS technologies (S3, DDB etc)
3. Debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems
4. Proven ability to troubleshoot and identify the root cause of issues
5. Experience in a 24/7 production environment is a plus
6. Experience working with internal and external stakeholders & customers