Amazon Cloud Support Engineer Level Device OS 

India, Karnataka 

145922620

As a Cloud Support Engineer, you will technically contribute to a complex charter of supporting T1 cloud services for Device OS. You will support the roadmap of multi year business critical cloud technology solution which will be rolled out of multiple devices across millions of devices. You will troubleshoot, triage and support various AWS environments, manage availability, latency and performance of our mission critical services and prevent problem recurrence. You will work closely with Platform and application teams to ensure the highest level of quality for the Device OS deliverable.Key job responsibilities
Support and maintain AWS infrastructure and resources, working on monitoring solutions.
Software deployment support in staging and production environments.
Troubleshooting, diagnosing and fixing production software issues.
Handling incoming tickets, including extensive troubleshooting tasks
Develop tools to aid operations and maintenance

- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Experience with AWS, networks and operating systems
- Experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design