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EY FS Business Consulting - Customer 
Ireland 
144959733

15.09.2024

Contract Type:Full-Time – Permanent


What we offer and how we will support your Career progression

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Continuous learning: Personalised career development including coaching, experiences and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
  • Career progression: When you join EY, you will be supported to ensure that you are enhancing your skills from day one. As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are.

Your key responsibilities

  • Strong understanding of core business operations gained through involvement/ delivery of projects across areas such as strategy, operating model design, customer experience design, lean process improvement, organisational design and transformation design and delivery
  • Understand EY’s service offerings and actively identify opportunities to better serve clients across our range of services
  • Utilise your skills in the areas of structured problem solving, business analysis, analytics, design thinking, and lean process improvement to help our clients drive profitability and performance improvement through their business operations
  • Identify areas for process improvement across existing ways of working be it system, process, or people changes
  • Effectively analyse and define business requirements through stakeholder engagement and reviewing existing processes
  • Manage people and project teams & engage directly with senior client stakeholders to drive business outcomes, including the facilitation of client interviews, workshops, and project governance sessions.
  • Be involved in projects across the end-to-end project lifecycle, from business case development to project execution and close-out.
  • Ability to communicate complex ideas effectively, both verbally and in writing
  • Help identify problems, opportunities and ideate methods for improving existing business processes and workflows
  • Helping to shape creative and innovative solutions to address client issues
  • Communicating effectively with the EY engagement team, the client and internal and external stakeholders, as required
  • Demonstrated ability to manage, supervise and develop others, effectively communicate, manage budgets, timelines, and plans, manage client expectations, deliver quality projects
  • Working confidently with clients, to support building 'trusted advisor' relationships
  • Stay abreast of latest Financial Service industry trends to drive innovation

Skills and attributes for success

  • Excellent client relationship management skills, gained through prior consulting roles or within financial services / technology organisations
  • Minimum of 8-10 years in delivering transformation programmes in Financial Institutes
  • Strong verbal and written communication, with experience in presenting to key senior stakeholders
  • Understanding of trends and implications on the Financial Services industry
  • Be professional, quickly establishing personal credibility and demonstrating expertise

Ideally, you will also have

  • Strong numeric analysis, presentation, Process Mapping, and requirement-gathering skills
  • Proven analytic and workshop facilitation skills
  • Experience in applying best practice Business and Process Analysis techniques
  • Proven experience in developing structured presentations using PowerPoint and analytic skills using Excel
  • Proven track record of leading teams
  • Lean six sigma and/or BCS training/certification an advantage
  • Project Management and/or Agile certification is an advantage

What we look for

  • Someone who enjoys working as part of community which values integrity, respect, teaming, inclusiveness and building high performing teams
  • Someone with energy, enthusiasm and courage who enjoys solving complex problems and variety in their day-to-day working life
  • Someone who is passionate about reaching their full potential and excelling in their career

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

  • Pension
  • Maternity & Paternity leave
  • Discounted health insurance
  • Bike to work Scheme
  • Web Doctor - Free unlimited online GP consultations for you and your family
  • Recognition Awards
  • The purchase of additional annual leave
  • Cash incentives for referrals
  • Hybrid Working
  • Work Mobile
  • Free Gym membership
  • TECH MBA paid by EY
  • Travel Pass
  • Wellness rooms Available in some offices

Career Progression

  • When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
  • Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
  • As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
  • We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.