PayPal Sr Staff Content Designer - Agentic 

France, Auvergne-Rhône-Alpes 

144084716

Essential Responsibilities:

• Develop clear objectives and priorities within content design to deliver results and meet organizational goals
• Influence decision-making at the senior leadership level
• Perform the most highly complex work assignments using domain knowledge and extensive business expertise
• Develop and deliver innovative content design strategies that enhance user experience and benefit customers and/or clients
• Lead major business projects which impact the content design unit or the product function
• Design, evaluate, and select process, product, and service improvements based on thorough understanding of business needs and industry trends

Expected Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

About the role

We're looking for aSr. Staff Content Designerto help define how large language models (LLMs), AI agents, and assistive systems come to life across the PayPal ecosystem. You’ll partner with product designers, engineers, researchers, and strategists to shape the voice, interaction patterns, and ethical guardrails of agentic commerce experiences.

You’ll bring a sharp editorial eye and deep UX instincts to a space that’s fast-moving and rapidly evolving. You’ll drive clarity through language, serve as a creative and strategic leader on AI-powered projects, and act as a connector across design, product, and AI engineering teams.

This is a rare opportunity to help revolutionize commerce for all people. You’ll design systems that make complex decisions easier, elevate underserved shoppers, and build trust at every turn. Your work will help set the tone for how millions interact with AI across shopping, payments, and beyond.

Responsibilities:

• Define how PayPal’s brand voice adapts for AI-powered experiences—from tone and behavior to interaction styles and fallback handling
• Lead the design and iteration of reusable content patterns, prompt frameworks, and LLM workflows that scale across teams
• Partner closely with prompt engineers, content designers, and researchers to test and refine AI output quality, trust, and transparency
• Contribute to overall design and product direction for agentic experiences, including product content and UI microcopy
• Drive content design quality across AI-led features in multidisciplinary pods and prototypes
• Mentor junior content designers while elevating our standards for agentic UX and conversational craft

Requirements:

• Has 10+ years of experience in content design, UX writing, or conversational systems—preferably for complex, consumer-facing products
• Has direct experience with AI, prompt engineering, or LLM-based systems
• Brings exceptional writing skills, systems thinking, and a strong POV on the future of agentic design
• Thrives in fast-moving environments and enjoys tackling ambiguous problems and shaping them into actionable frameworks, content systems, and testable prototypes
• Communicates with clarity and influence across roles, levels, and functions
• Is curious, collaborative, and excited to build in the open alongside peers across PayPal’s AI teams

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please