JPMorgan Business Analysis Specialist 

India, Maharashtra, Mumbai 

143880735

As a Business Analysis Specialist within the Exception and Control Management team, you will be instrumental in supporting operational activities by leveraging data and/or processes to deliver results. You will have the opportunity to identify root causes, define business requirements, and analyze technical or operational impacts. Your role will involve designing and developing reports in support of business strategies and producing reporting and communications for operational or change initiatives. You will partner with stakeholders to support finance, control and/or regulatory needs, as well as change control and readiness. This role provides a unique opportunity to manage the requirements and implementation of processes and reporting in Card Lending Services, and to identify new opportunities for process improvements.

Job responsibilities:

• Managing the requirements and implementation of processes
• Ensure all documentation is updated on procedures and requirement documents
• Lead efforts targeted to improve process management
• Develop and maintain effective working relationships with operational leaders and partners both internal and external to Service and Lending Operations
• Identify new opportunities to bring new process improvements.
• Managing the requirements and implementation of Reporting in Card Lending Services
• Automation and Semi-Automation of manual processes through Batch processing and User Tools

Required qualifications, capabilities and skills

• Minimum of 3 years Business Analyst experience, reporting and data processing
• Knowledge of SQL programming and relational database design
• Experience with Business Intelligence platforms, Tableau, Alteryx, Visual Basic preferred
• Experience in data analysis, developing trend and comparison reporting
• Experience with designing and developing Executive dashboards and KPI scorecards
• Experience with SAS a plus
• Demonstrated ability to communicate effectively to multiple levels of management both in writing and orally
• Self-starter, extremely organized and detailed-oriented with strong commitment to accuracy
• Proficient in MS Word, Excel, Access, and PowerPoint

Preferred qualifications