Daily outbound lead generation, capturing opportunities, and managing sales pipeline
Scheduling visits to customers, journey planning, and travelling out to meet with customers
Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trends
Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements
Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience
Guide customers through the sales process, including financing options, trade-ins, and delivery timelines
Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise
Deliver an exceptional customer experience that exceeds their expectations, building a long-term relationship with them
Meet or exceed sales targets and performance metrics
General duties:
Support customers with organising remote test drives, taking vehicles out to customers and providing guidance if needed at self-serve test drive locations.
Operate with a flexible mindset to support sales and delivery needs across the team
Ensure that customer details and all actions are accurately tracked and updated in our internal systems
Execute on and share best practices with and across your Tesla location
Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs
In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done
Manage any additional duties to support wider business requirements
What You’ll Bring
Passion for Tesla's mission and products, and a desire to share this with others
Excellent communication skills and the ability to build rapport with customers
The ability to prioritize / identify sales opportunities
The ability to explain complex topics to customers in simple terms
Focus on educating and understanding customers' needs
Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Understands English language and communicate in it when needed
Valid IE /EU driving license which has been held for 2 years or over