Payoneer Associate Partnership Manager 

Ukraine, Kyiv 

141400247

What you’ll be spending your time on:

• Be proactive in strengthening existing customer relationships to maximize adoption, retention, upsell and prevent churn.
• Help clients to define their strategic goals and implement them through the usage of Payoneer products.
• Respond to clients’ operational requests and facilitate their communication with Customer Support;
• Collaborate with Marketing Team to develop case studies and user testimonials;
• Gather customer feedback and work with product owners, helping to shape the product roadmap;
• Help the team to implement best Customer Success practices, identify executional challenges and improve existing workflows.

Is this you?

• 1-2 years of experience in channel sales, partnerships , Customer success, Business Development or Account management in a fast-growing global organization
• Experienced and deep understanding of Fintech or tech Channel partnerships and GTM motions, proven track record of successfully managing a book of global partners.
• A natural relationship builder, have the ability to generate partner referral opportunities while also developing long-term, mutually beneficial partner relationships.
• Cross-functional experience working with all GTM teams including sales, marketing, customer success etc.
• Ambitious, consistent, & willing to try multiple avenues to achieve goals.
• Language requirements are English and Ukrainian – any additional languages are beneficial.