Microsoft Cloud Solution Architecture - Data 

Brazil, São Paulo, São Paulo 

141346915

*Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

*Fluency in Brazilian Portuguese and English.

*5+ years of related experience with more than one of the following areas:
Designing and supporting solutions using technologies such as:

SQL including OSS (Postgre SQL, My SQL, etc.), Azure SQL
Azure SQL Managed Instance
Azure SQL Hyper-Scale
NoSQL Databases including OSS (Maria, Mongo etc), CosmosDB

Technical Certification in Azure Cloud.

Additional or Preferred Qualifications

*Technical depth in one of the following Data Analytics and AI Platform Cloud solutions:
Azure Data Factory, Azure Data Lake, Azure Data Bricks
Big Data including Azure Synapse, Snowflake, Big Query, Redshift

*Presentation skills with a high degree of comfort presenting to a variety of audiences.

*Business level fluency to read, write and speak Spanish.

• Plan and deliver proactive and reactive support including onsite presence as needed.
• Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans.
• Identify and manage goals and opportunities across Big Data platform to improve the health, performance, and availability.
• Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs.
• Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience.
• Apply lessons learned for continuous process and delivery improvement for the customer.
• Engage in meetings with customers and account teams to articulate service offerings.
• Share and gain knowledge through communities.
• Contribute to on-call rotations to ensure a high quality of service for critical incidents created by Support for Mission Critical customers.