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Cybereason Customer Success Account Manager - Dubai United Arab Emirates, Dubai, Dubai 140588948
18.01.2025
Cybereason is on a mission to reverse the adversary's advantage by empowering defenders with ingenuity and technology to end cyber attacks.
What we are looking for:
- 3+ years of experience in customer success, technical or sales account management, project management or related customer-facing roles.
- Fluent Arabic and English (both written and spoken)
- Experience in the cyber security domain is highly desirable; other backgrounds in technology, particularly SaaS and enterprise technology, may be considered for exceptionally qualified candidates.
- Be the voice of the customer internally; bring in the right people to deliver the best service.
- Track record of developing strong, trusted relationships with economic buyers and technical stakeholders.
- Time management expertise; you approach customer support with consistent, proactive meetings / touchpoints which positively impact loyalty and revenue growth.
- Strong internal and external communication skills.
- Salesforce knowledge, metrics drive
Why join now?
- Leading technology in MITRE ATT&CK Evaluations
- Access to sales tools, people and processes designed to make you successful
- New hire stock equity
- Diverse and inclusive workplace culture
Core Values:
- Win As One: The power of an individual is less than the power of a team.
- Ever Evolving: Change keeps us at the forefront, so we encourage it.
- Daring: To achieve the impossible, we must dare to be different.
- Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do.
- Never Give Up: We are tenacious and resilient, and we never stop.
- UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.
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