Amazon DCEO Cluster Manager - West London 

United Kingdom, England, London 

140152915

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities· Has primary responsibility for engineering systems availability in both leased and colocated facilities.
· Typically manages 5 or more direct reports.
· Negotiates and rolls out contracts and defines and audits SLA's.
· Participates in recruiting efforts. Continually raises the bar.
· Is active in the training and/or development of others.
· Executes vision and goals for the team or department.
· Draws from a deep group or department level understanding to make business decisions.
· Uses business knowledge to set priorities and develop project plans.
· Has a deep understanding of best practices in their area of expertise and ensures their application.
· Strong verbal and written communication skills.
· Strong attention to detail and organizational skills.
· Able to prioritize in complex, fast-paced environment.
· Insists on the highest standards from self and others. Drives accountability for results.
· Keeps others informed of information that contributes to the performance of the team, department or company.
· Engenders trust and respect in all working relationships.
· Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
· Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
· Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
· May assist in the design and build out of new facilities.
· Responsible for asset and inventory management.
· Deliver quality service and ensure all customer demands are metAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor’s Degree or Technical (Military/ Trade School) Degree and relevant experience.
- Relevant work experience in Data Center or another mission-critical environment, with understanding of mission critical systems (Data Centers, Hospitals, Power plants, military facilities, etc.).
- People-management experience.
- LSE (large scale events) management experience.
- Ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries.

- Understanding of the Electrical systems in critical Data Center operations that include but not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems.
- Understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers.
- Understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, automatic control systems.
- Understanding of design, procurement, suitability of application, testing and commissioning.
- Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent; CAD.