Informatica Customer Success Analyst - 

India, Karnataka, Bengaluru 

139825343

You will report to the Associate Manager - Customer Care

You will be responsible for multiple commercial programs within our Global Customer Support organization.

Salesforce, PowerBI

• Owning an annual quota of positioning services by using a multi-channel approach to our existing customers
• Responsible for weekly reporting and forecasting
• Drive commercial programs for our Global Customer Support organization
• Provide cross-functional support to our Renewals and Success organization
• Night-shift role supporting North America customer and internal teams

• Experience in Customer Success and/or Software Renewals
• Focus on targets with a drive to overachieve
• Successfully manage multiple stakeholders

• 3+ years in Renewals and/or Customer Success experience
• Familiarity with Salesforce

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit