Nokia Field Operation Engineer 

India 

138910292

• Core/ STP/ FLDS/ Access CEN network maintenance
• Optical domine DWDM/ Access network maintenance and alarm clearance
• Customer interaction
• Coordination with all Engineers for Data/ Optical fault rectification/ Preventive maintenance activities.
• Network Upgradation activities
• Coordination with Infra provider and Fibre team for quick restoration of services.
• Coordination for all Project activities related to Data operations
• Coordination for Preventive maintenance activities
• Performance reports (CRC/FCS/ Packet drop/ Flap/ Congestion etc,. analysis and action to be taken
• Executes work orders-related to deployment or first line maintenance scope on network or end customer sites for both telecom and infrastructure equipment according to scope of work, planning / service level agreements and quality standards.
• Follows instructions included in work orders-related to appointment and / or site access arrangements.
• Updates tools with data related to the work order;
• Performs on-site any necessary tests, measurements or analysis using appropriate field tools / equipment with general guidance
• Propose assigned work orders liaising with any stakeholder involved in the process and organising necessary spare parts or working material.
• Contributes to analysis, with guidance on activities-related to spare / consumable parts.
• Requests support from appropriate interface in case of medium issues such as fault restoration delays or repeated failures.
• Applies the correct process rules about local health and safety and environmental regulations.
• Takes on-call duties for first line maintenance services when requested and applies the correct processes and tools.
• Participates as individual contributor to a team, usually with professional expertise.

Most work carried out according to procedures. Operates within guidelines for non-standard situations. Requires supervision and coaching from SLM or peers. Gathers relevant information to support problem solving and decision making.Obtains and provides information to external or internal parties. Communicates information within the team in an understable way.Sometimes requires ability to influence team members of own job area on policies, practices and proceduresUnderstand facts, practices, policies, etc. to external and internal parties
Knowledge & ExperienceCore/ STP/ FLDS/ Access CEN network maintenance

• 4+ years of work experience
• Optical domine DWDM/ Access network maintenance and alarm clearance
• Customer interaction
• Coordination with all Engineers for Data/ Optical fault rectification/ Preventive maintenance activities.
• Network Upgradation activities
• Coordination with Infra provider and Fibre team for quick restoration of services.
• Coordination for all Project activities related to Data operations
• Coordination for Preventive maintenance activities
• Performance reports (CRC/FCS/ Packet drop/ Flap/ Congestion etc,. analysis and action to be taken
• Executes work orders-related to deployment or first line maintenance scope on network or end customer sites for both telecom and infrastructure equipment according to scope of work, planning / service level agreements and quality standards.
• Follows instructions included in work orders-related to appointment and / or site access arrangements.
• Updates tools with data related to the work order;
• Performs on-site any necessary tests, measurements or analysis using appropriate field tools / equipment with general guidance
• Propose assigned work orders liaising with any stakeholder involved in the process and organising necessary spare parts or working material.
• Contributes to analysis, with guidance on activities-related to spare / consumable parts.
• Requests support from appropriate interface in case of medium issues such as fault restoration delays or repeated failures.
• Applies the correct process rules about local health and safety and environmental regulations.
• Takes on-call duties for first line maintenance services when requested and applies the correct processes and tools.
• Participates as individual contributor to a team, usually with professional expertise.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark