Tesla Tesla Advisor - Delhi 

India, Maharashtra, Mumbai 

138860518

· Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome

· Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion.

· Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals.

· Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile

· Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda

· Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners

· Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential

· Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management

· Customer service experience required

· Positive, enthusiastic and passionate about the changes in the personal transportation industry

· Self-starter who possesses exceptional time management skills and has great attention to detail.

· Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.

· Passionate dedication and ethical approach to sales management and operations.

· Ability to understand and convey business issues and technical concepts

· Strong sense of team mentality and reliability

· Strong communication skills and attention to detail

· Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives

· Ability to work on shift and flexible schedule

· MUST have and maintain a valid driver’s license and an acceptable and safe driving record.