Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary
Working closely with senior RMs, product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs
Working closely with senior RMs to leverage the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
Identifies cross-sell opportunities to deepen and increase share of wallet
Driving innovation in the solutions we provide clients and further developing our business where necessary and appropriate
Identifying and pursuing new clients aligned with CITI RETAIL BANK’s value proposition.
Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors
Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI RETAIL BANK’s relationship with these partners
Ensuring deals are structured to balance risk and reward, so teams’ incentives align with acting in the clients’ interests
Actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective
Ensuring that all activities are carried out to the highest ethical standard
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Must possess sound judgment and be creative in providing solutions to bank clients
Foundational knowledge of CITI RETAIL BANK’s structure, strategy, product suite and target market.
Demonstrates basic knowledge of the underwriting process for products that require approval of credit exposure (Derivatives, Treasury, FX, Lending etc) and completes high quality spreads and analysis.
Demonstrates basic knowledge of Citi Risk and KYC policies and practices
Demonstrates basic knowledge of credit skills and Early Warning Detection
Demonstrates basic understanding of accounting principles, financial modelling and financial statement analysis
Demonstrates ability to build knowledge of all aspects of commercial banking including basic commercial credit knowledge and an ability to quickly learn new products and services
Ability to work effectively in team setting
Communicates views with clarity and confidence
Maintains contact with key stakeholders to proactively seek input as appropriate
Demonstrates self-control and maintains composure under pressure
Detail oriented with demonstrated organizational skills
Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.
Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
Demonstrates a natural curiosity about Citi, the economy, local markets and regions without preconceived notions or ideas
Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas
Education:
Bachelor’s/University degree or equivalent experience