EY Manager-Architect - FAAS GDS Manager 

India, Kerala, Kochi 

137825751

Manager/Architect, FAAS, GDS

In Financial Accounting Advisory Services (FAAS) within Assurance, we assist our clients to address the accounting, financial reporting and digital enablement challenges facing their business. You will be part of a team that provides insight and services that accelerate digital and ERP enablement, analytics, decision-making and innovation to build a stronger and more efficient finance function. You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching.

Key responsibilities

As a Manager/Architect, you will work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.

Technical skills requirements

• Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business
• Organize Roadshows and lead client pitches to market ServiceNow offerings
• Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.
• Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY customers
• Lead offshore team in all the Service Now modules like ITSM, ITAM, ITOM, ITBM, HRSD, Sec Ops, GRC, DevOps. The role will spread across blueprint, design, configuration, build and roll out phase.
• Lead and manage project deliveries.
• The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.
• Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
• Build strong internal relationships within the firm and with other services across the organization
• Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff
• Contribute to people-related initiatives including recruiting, retaining and training.
• Maintain an educational program to continually develop personal skills of all staff
• Perform an appropriate role in business development in terms of presales and practice development. for example, presales, internal engagement and / or knowledge management
• 10 to 15 years of relevant experience, preferably from a top tier Global System Integrator
• Developing and maintain comprehensive documentation, including business requirement documents, business blueprints, solution design documents, functional specifications, test scripts, and training materials.
• Managing all testing cycles, including Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).
• Strong understanding of ServiceNow Development Platform including Custom Development, etc.
• Integration with 3rd party application, Knowledge in scripted REST API
• Must have worked on service now version upgrade.
• Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and configure workflow
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests

Skills and attributes for success

• Excellent Communication Skills
• Strong analytical and problem-solving skills.
• Proactive, accountable, and results-driven individuals will thrive in this environment.
• Effective resource management and prioritization are essential skills.
• Excellent written and verbal communication skills.
• Dedicated, innovative, resourceful, and able to work under pressure.
• Foster an efficient, innovative, and team-oriented work environment.

To qualify for the role, you must have.

• Bachelor Degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
• Master Degree will be an added advantage
• Approximately 5 to 7 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period
• ServiceNow certifications
• ITIL foundations certification a plus

Ideally, you’ll also have

• Track record of strong consulting background
• Experience with GCC based clients
• Extensive professional knowledge and sector knowledge
• Commercially driven
• Strong stakeholder management skills in understanding strategic direction and being able to convert into cohesive change management strategy and plans
• Desire to build / develop a career in advising our clients with organizational wide improvements and industry insight
• Ability to develop client opportunities and identify market growth opportunities
• Ability to support the business development cycle in the system
• Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.
• Knowledge about ServiceNow’s latest version’s features.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.