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JPMorgan User Experience Design Senior Associate 
United States, Ohio, Columbus 
137457254

29.08.2024

As an Experience Design Senior Associate in

Job responsibilities

  • Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
  • Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
  • Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
  • Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
  • Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
  • Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
  • Bring ideas to life with design concepts, prototypes, and detailed UI design using our design system
  • Present work and articulate design decisions to partners and stakeholders
  • Work collaboratively and contribute to the success of a multidisciplinary team

Required qualifications, capabilities, and skills

  • 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
  • Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
  • Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
  • Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
  • Proficientunderstanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
  • Proven ability to understand how technological constraints informed designs
  • Experience synthesizing business thinking into user-centered design opportunities

Preferred qualifications, capabilities, and skills

  • Experience drafting service blueprints, journey mapping, and creating compelling storyboards that address direct and indirect experiences for a diverse customer base