AppsFlyer CUSTOMER SUCCESS MANAGER 

Germany, Berlin, Berlin 

136317782

What you’ll do:

• Manage clients’ accounts on all levels: technical, business, support, product and help them succeed in their goals
• Onboard new customers
• Provide client training and webinars
• Provide client feedback internally
• Handle new feature releases
• Help clients adopt new and existing features
• Run business reviews and connect with client’s decisions makers
• Retain and upsell existing clients

What you have:

• Experience in customer success, account management, or a similar client-facing role, ideally within a SaaS or tech environment
• Web marketing and digital advertising experience
• Technical background and analytical experience
• Advanced proficiency in written and spoken English
• Ability to thrive in a fast-paced and dynamic work environment
• Willingness to travel a few times a year for clients and/or conferences

Bonus Points:

• German speaker
• Mobile marketing or analytics experience
• Product management sense/familiarity
• Technical background in SDKs, APIs, SQL, Mobile App Tracking

Oren Kaniel, CEO