We are a global team, so communication skills (both verbal and written) are critical as well as flexibility to work with team members in other time zones.Your Role and Responsibilities
We are a global team, so communication skills (both verbal and written) are critical as well as flexibility to work with team members in other time zones.
Responsibilities:
- Run the production environment by monitoring availability and taking a holistic view of system health
- Provide primary operational support and engineering for IBM infrastructure.
- Create sustainable systems and services through automation and uplifts
- Improve reliability, quality, and time-to-market of our suite of cloud solutions
- Provide support for production escalations and problem resolution for customers.
- Proactively identifying issues and improvement opportunities.
- Diagnose and resolve complex system, application software, security and related problems that impact system and availability.
- Gather and analyze metrics from production systems to assist in performance tuning and fault finding
- Partner with development teams to improve services through rigorous testing and release procedures
- Understand business needs to define automation requirements and product architectural solutions.
- Develop high-level product specifications with attention to system integration and feasibility
- Define all aspects of development from appropriate technology and workflow to coding standards
- Collaborate with other professionals to determine functional and non-functional requirements for automation software
- Participate in technical reviews of requirements, specifications, designs, code and other artifacts.
- Learn new skills and adopt new practices readily in order to develop innovative and cutting-edge software products that maintain Company’s technical leadership position.
How we’ll help you grow:
You’ll have access to all the technical and management training courses you need to become the expert you want to be.
You’ll learn directly from expert developers in the field; our SME’s love to mentor.
You will have the opportunity to work in many different areas to figure out what really excites you.
Required Technical and Professional Expertise
- 5-8 years of experience on Software Industry.
- Experience in Linux and Unix-Like operating systems
- Proficiency in one or more high level languages, such as Python
- Ability to write shell scripts – Automation
- Experience in Cloud services and technologies like VPC, Gateways, NACL, security group.
- Experience in Network debugging and Network routing protocols such as BGP, ISIS and others
- Experience in DevOps and Site Reliability Engineering.
- Understanding of Microservice Architecture, Docker, Kubernetes, and other cloud native technologies.
- Debugging/Monitoring knowledge of Cloud Native Applications using Devops Tools such as Prometheus, NewRelic, Instana and others.
- Good to have understanding on Devops Lifecycle and associated tools such as Git, CICD tools like Jenkins, Tekton, Travis and others
- Understanding of Cloud Computing (IAAS, PAAS, SAAS) and Security Principles
- Understanding of software quality assurance principles
- A technical mindset with great attention to detail
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Outstanding communication and presentation abilities
Preferred Technical and Professional Expertise