Adidas SPECIALIST GBS HR SERVICES FIXED 

Canada, Alberta, Calgary 

135740398

Key Responsibilities:

• facilitatingall necessary process steps.
• Support all administrative tasks with regard to employee changes, such as issuing new letters or other required documents
• First point of contact for employees and line managers for all standard questions (or re-routing to payroll/benefits). Processes and answers all incoming tickets, phone calls and emails within the scope of service catalogue.
• Maintain current HR systems and be responsible for data accuracy management
• Responsible for monthly local and global reporting activities including non-payroll relevant data audits and standard reporting
• Tracking of paperwork and employee eFile maintenance
• Work closely with Payroll department to ensure employee data integrity
• Ownership of ticketing for respective HR Management and business area.
• Partners to ensure constant and proper information flow. Process requests timely to meet deadlines in accordance with service level agreements (SLAs).
• Keep knowledge base up to date in close cooperation with all HR Services Specialists

Key Relationships:

• HR Business Partners (Junior Management up to Senior Management)
• HR Services & Rewards Teams
• Talent Management & Talent Acquisition
• Line Managers

Knowledge Skills and Abilities:

• Excellent interpersonal skills & Customer Service attitude
• Excellent verbal and written communication in English
• Excellent organization skills with a strong attention to detail
• Able to prioritize multiple tasks simultaneously
• Energetic, proactive manner and action oriented behavior

Requisite Education and Experience:

• University Degree (Bachelor)
• Bachelor degree or 2 years related experience
• Specialization in HR management preferred
• Strong MS-Office (MS-Excel, MS-Word, MS-PowerPoint) user-knowledge
• Ideally SAP-HR working knowledge