IBM Process Delivery Specialist - Mandarin Bilingual 

Philippines, Maypajo 

134885799

It is the Preauditor’s responsibility to ensure the processing of Business Expense Claims in a timely and accurate manner, ensuring that all claims comply to their Country Specific Expense Policy requirements.

○ Process Travel Expense Claims within the required Service Level Agreements
○ Communicate any changes to employee claims or value amendments clearly
○ Ensure responses received from employees are actioned in a timely manner.
○ Ensure that proper approvals are secured for the expense items being claimed
○ Respond promptly to queries being investigated by Helpdesk and team leader.
○ Respond promptly to queries raised by the employees regarding their Travel expense claims
○ Perform other duties as required within Business Expense process
○ Contribute to Business Expense process improvement initiatives as required

Fluency in both Mandarin and English languages
Not applicable