JPMorgan Operations Control Management - Associate 

China, Hong Kong, Hong Kong Island 

133681386

As an Operations Control Management Associate within OCM team, you are responsible for oversight of the Firm's control environment for CIB Operations and is part of the Firm's first line of defense. You will identify risks and design and execute controls to manage material risks, process and control design to effectively comply with applicable laws, rules, and regulations. Implementation of the risk management framework, including assess and manage risks when developing and implementing new, modified, or expansion of new products and services. You will be supporting our Operations partners covering Business such as but not limited to Markets/Banking/Securities Services across 14 locations in the Asia Pacific (APAC) region, and collaborates with other stakeholders including Audit, Compliance, Front Office etc. both regionally and globally to supporting the overall control agenda for CIB.

Job Responsibilities

• Partner with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
• Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
• Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units
• Implement various process improvement initiatives to drive enhancement of efficiency / remove redundancies
• Be responsible to prepare and automate where possible on content used for different control forums and manage the risk/issues together with stakeholders
• Engage / manage stakeholders from various functions / lines of businesses (Operations, technology, compliance, business managers, finance, etc) to ensure smooth delivery of process improvement tasks assigned
• Participate in cross line of businesses control initiatives

Required qualifications, capabilities, and skills

• Bachelor degree or equivalent
• Minimum 3 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation
• Self-motivated and detail-minded person who is able to work across team with good communication skills
• Ability to work in a fast-paced environment and manage multiple tasks effectively
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Good command of English

Preferred qualifications, capabilities, and skills

• Familiar with new digital tools like Alteryx, Tableau, UI Path