Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
- Serve as the primary technical leader for channel partners within the assigned region
- Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
- Provide technical pre-sales support to partners, including product demonstrations, solution architecture design, and configuration assistance
- Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
- Plan and drive technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
- Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
- Design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
- Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
- Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
- Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
- Maintain detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly
Your Experience
- 5+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
- Extensive knowledge in at least one of - networking, endpoint, backup, cybersecurity, cloud solutions, and enterprise IT systems
- Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
- Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
- Hands-on experience with product installations, configurations, and troubleshooting
- Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
- Strong problem-solving skills and a proactive attitude towards resolving issues
- Willingness to travel within the assigned region to support partners and attend events as necessary
- Proven track record of influencing key stakeholders and gaining buy-in for technical solutions
Preferred
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience required
- Industry certifications such as CISSP, Cisco, VMware, or cloud-related certifications
All your information will be kept confidential according to EEO guidelines.