Focus on building trust via collaboration, aligned goals, and business relationships.
Validate and confirm customer’s business goals and desired outcomes.
Engage proactively and consistently with customers, understand Partner’s involvement with customers.
Position the value attainment from a benchmark perspective and outline opportunities to maximize and accelerate value acceleration.
Adopt & Derive
Plan for Success through the creation of Outcome Success Plan, jointly with partner’s involvement when applicable. Ensure provisioning, adoption plan and document implementation milestones.
Manage solution specific value plan that not only measures current value efforts but positions future value into a roadmap based upon consumption and innovation consumption.
Monitor release adoption and position value expansion by further deploying successful value initiatives.
Innovate & Grow
Renew by demonstrating ongoing value by maximizing their usage at the product level.
Assess market and customer strategy position growth areas based on targeted value and the SAP solution portfolio and innovations.
Identify expansion opportunities.
Facilitate community connection to drive the “what’s possible” agenda.
YOUR PROFILE
A self-starter, with energy, drive, and the ability to manage multiple priorities.
You are highly customer focused, a proactive learner and you enjoy customer success.
Very good knowledge of SaaS models and Cloud mindset.
Commercial and/or customer facing (pre-)sales experience including experience developing account management plans & contract negotiation. Experience in Sustainability solutions is preferred.